On-Campus Support
We offer support on-campus from Monday to Friday, 8:30am - 4:30pm. You must visit the Service Hub location on-campus to book an appointment to speak with a Financial Aid & Awards representative about any of the following:
Virtual Support
- Knowledge Base: You are encouraged to use self-service options available at https://hub.sheridancollege.ca/osap for quick answers to common questions. This resource is available 24/7.
- Virtual (Live Chat | ChatBot): You can chat with a Financial Aid & Awards specialist online. To chat with us please visit: sheridancollege.ca/admissions/financial-aid-and-awards → Look for the ‘Chat With Us’ icon at the right-hand bottom corner of the page to chat. Available 8:30am-4:30pm, Mon-Fri; Service hours may fluctuate during start of term)
- Virtual (Phone): You may request a call back through the QLess kiosk at myotr.sheridancollege.ca/qless.html (Available 8:30am-4:30pm, Mon-Fri; Service hours may fluctuate during start of term).